Terms of Service

Last updated: 5 August 2026

1. Agreement

These Terms of Service ("Terms") govern your access to and use of the website at petelli.com (the "Site"), our email communications, and your interactions with the social media accounts we operate.

By using the Site you agree to these Terms. If you do not agree, please do not use the Site.

These Terms do not govern purchases of our products. Products are sold through our online store, and any purchase is governed by the terms, shipping policy and returns policy published in that store. See Section 9.

2. About Us

The Site is operated by:

Petelli Ventures Pty Ltd
ABN: 27 608 758 729
PO Box 5164, Bundaberg West, QLD 4670
Email: [email protected]

3. Use of the Site

You may use the Site for lawful personal and business purposes. You must not:

  • Use the Site in a way that breaches any applicable law or regulation
  • Attempt to gain unauthorised access to the Site, its servers, or any connected system or network
  • Probe, scan or test the vulnerability of the Site, or breach any security or authentication measure
  • Introduce viruses, malware or any other malicious or technologically harmful material
  • Use automated systems — including scrapers, bots or harvesters — to access, copy or monitor the Site or its content, except for search engine crawlers obeying our robots.txt
  • Submit false, misleading or fraudulent information through any form on the Site
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity
  • Use the Site or its content for any commercial purpose without our prior written consent

We may suspend or restrict access to the Site, in whole or in part, without notice.

4. Newsletter and Marketing Communications

If you subscribe to our newsletter or marketing communications, you consent to receive those communications from us. You must provide accurate contact details and may only subscribe using an email address you are entitled to use.

You can unsubscribe at any time using the link in any marketing email, or by contacting us at [email protected]. We may still send you transactional messages relating to an order or enquiry.

5. Intellectual Property

All content on the Site — including text, graphics, logos, images, product designs, photography, video, and the arrangement of that content — is owned by or licensed to Petelli Ventures Pty Ltd and is protected by Australian and international intellectual property laws.

"Petelli" and our product names, logos and get-up are our trade marks. You must not use them without our prior written consent.

You may view, download and print content from the Site for your own personal, non-commercial use. You must not otherwise reproduce, adapt, distribute, publish, or create derivative works from any part of the Site without our prior written consent.

6. Your Submissions

When you submit information to us through a form on the Site, or send us content by email or through our social media accounts, you confirm that:

  • The information you provide is accurate and you are entitled to provide it
  • Your submission does not infringe anyone else's rights, and is not unlawful, defamatory, misleading or offensive

You grant us a non-exclusive, royalty-free, worldwide licence to use, store and reproduce your submission for the purpose of responding to you and operating our business. We may, at our discretion, seek your separate permission before publicly republishing content you send us.

We handle personal information in accordance with our Privacy Policy.

7. Social Media and Connected Platform Integrations

We operate accounts on third-party social media platforms, including Meta platforms (Facebook and Instagram) and TikTok.

How we publish. We schedule and publish content to those accounts using Postiz together with developer applications that we have registered with each platform, connecting through each platform's official API.

Scope of those integrations. These integrations connect only social media accounts that Petelli owns and controls. We do not offer, operate or provide any service, application or platform integration to third parties, and no third party can connect their own accounts through our applications.

Platform terms apply. Your use of Facebook, Instagram, TikTok or any other platform is governed by that platform's own terms of service and privacy policy, not by these Terms. We are not responsible for the operation, availability or content of those platforms.

Our compliance. Our use of the Meta platforms and any data we receive from them complies with the Meta Platform Terms and the Meta Developer Policies. Our use of TikTok and any data we receive from it complies with the TikTok Developer Terms of Service and TikTok's developer policies.

Community conduct. When interacting with our social media accounts you must not post content that is unlawful, abusive, harassing, defamatory, misleading, infringing, or that constitutes spam. We may hide, delete or report such content, and may block accounts that repeatedly breach these standards. Comments and posts by other users are their own and do not represent our views.

Data and deletion. How we handle data received through these integrations, and how you can request deletion, is set out in our Privacy Policy.

8. Third-Party Links and Services

The Site links to and relies on third-party services, including our online store (Shopify), our email platform (Omnisend), analytics and advertising providers, and the social media platforms described above. Those services are governed by their own terms and privacy policies.

We provide links for convenience only. We do not control, endorse or accept responsibility for third-party sites or services, or for any loss arising from your use of them.

9. Products and Purchases

The Site is informational. Product information on the Site is a general description and does not constitute an offer to sell.

Purchases are made through our online store. Any order you place is governed by the terms of sale, pricing, shipping policy and returns policy published in that store at the time of your order, together with your rights under the Australian Consumer Law. Where those store terms conflict with these Terms in relation to a purchase, the store terms prevail.

10. Disclaimers and Limitation of Liability

The Site and its content are provided on an "as is" and "as available" basis. We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses, or that the information on it is complete, current or accurate.

Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy you have under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or any other law that cannot lawfully be excluded or limited. If you are a consumer under the Australian Consumer Law, you have guarantees that cannot be excluded.

Subject to the paragraph above, and to the maximum extent permitted by law:

  • We exclude all warranties, conditions and terms not expressly set out in these Terms
  • We are not liable for any indirect, incidental, special or consequential loss, or for any loss of profit, revenue, data, goodwill or business opportunity, arising from your use of the Site
  • Where our liability may be limited but not excluded, our total liability is limited, at our option, to resupplying the relevant services or paying the cost of having them resupplied

11. Indemnity

You agree to indemnify us against any claim, loss, liability, cost or expense (including reasonable legal costs) arising from your breach of these Terms, your misuse of the Site, or your infringement of any third party's rights.

12. Privacy

Our collection, use, disclosure and storage of personal information is described in our Privacy Policy, which forms part of these Terms.

13. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with the revised date shown at the top, and applies from the date it is posted. Your continued use of the Site after that date constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of Queensland and the courts of appeal from them.

If any provision of these Terms is found to be unenforceable, that provision is severed and the remaining provisions continue in full force.

15. Contact

Questions about these Terms:

Petelli Ventures Pty Ltd
ABN: 27 608 758 729
PO Box 5164, Bundaberg West, QLD 4670
Email: [email protected]

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